01 : When should I perform the test after opening the foil pouch?
- You should perform the test within 15 minutes after opening the foil pouch.
02 : What do you need to consider when storing the test kit?
- You can store the test kit at 2°C - 30°C temperature. Do not freeze and do not store
the test kit in direct sunlight. All components must be bought to room temperature
before testing. Do not use after expiry date.
03 : Do I need to insert the swab into my vagina to collect the sample?
- Yes, the sample must be collected using the vaginal swab provided in the kit. Please refer to the instructions for detailed guidance.
04 : How many drops should I add in the three sample wells?
- You should add 3 drops using the buffer tube into both the sample wells.
05 : How long I should wait to read my results?
- Make sure you wait for 15 minutes, and then read your results at 15-20 minutes
06 : How do I know if the test was run properly?
- A coloured line will appear in the control region (C) of the test cassette if the test has been properly performed. If this line
is not visible, then the test has been incorrectly performed and you must run a new test or call customer support.
07 : There is a faint/weak line appearing at T, should this be still considered as positive?
- Yes, even if there is a faint line at the region T , result must be considered as positive.
08 : When is the test considered Invalid?
- When there is no line appearing on the control region (C), test must be considered invalid and you must repeat the test.
Refer to IFU - interpretation of test results section for more information.
09: What might lead to invalid test results?
- Insufficient sample volume or incorrect procedural techniques are the most likely reasons for the control line (C) failure.
Review the test procedure again and repeat the test using the new test device. If invalid results continue after repeating,
please contact us.
10 : How many times can I reuse the test card, reagent tube and/or swab?
- They are only used once, and should never be reused at all.
11 : What should I do If I dropped the taste cassette on the floor?
- In case of a damaged test cassette, please discard it and use a new one.
12 : How should I dispose of the test components?
- All parts of the kits should be placed in the biohazard bag that can be disposed of in the household waste or rubbish bin .
